- Posts: 491
- Joined: May 7th, 2018, 3:31 pm
- Location: Southern CT (6b)
- Grass Type: PR/FF/KBG
- Lawn Size: 10000-20000
- Level: Some Experience
Dear RainCloud User,
Please accept our sincere apologies for the inconvenience caused by the ongoing service interruption.
Although it took longer than expected to pinpoint, we have identified the cause of the problem. There is an incompatibility between our software and the third-party provider that connects your RainCloud to the cloud.
Now that the cause has been identified we are exploring options to correct the issue.
Thank you for your patience. We will keep you informed and notify you as soon as the problem is resolved.
The RainCloud Support Team
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